Automating ITIL Application Availability Monitoring/ SLA Reporting

Application Availability Monitoring and SLA reporting can be challenging, with many organisations still using manual methodologies – which are time consuming, re-active and expensive to maintain. Discover how Canterbury City Council (Computing magazine’s IT Department of the Year 2007)….
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Tame Your Interface Files

Discover how controlling, automating and managing interface data / batch update processes can significantly reduce costs, increase success rates and improve recovery times whilst minimizing business and personal risk. And also discover how other organisations are addressing the increasing demand…. more>>

Dam Your Alerts Flood

Almost every business suffers from the flood of Alerts, usually driven from multiple proprietary monitoring tools that manage a small component of the overall IT and application infrastructure. A single minor issue can spawn multiple alerts from multiple monitors as the issue cascades across part of the environment – generating dozens of support tickets and hiding the core issue within the flood. PTC Alert Management solution dams the raging torrent…. more>>

PTC Software Ltd